GlassNow keeping up with online saas technology.
GlassNow provides a 24hr 7day mobile glazing service, as such we have a team of glaziers on the road helping our many customers when they need it most. To do this GlassNow requires great systems and to make a constant investment in new technology of both hardware and software. Online saas or cloud based software specifically as it makes sense from a convenience and price perspective. This has recently seen us make the investment into a new self compliance system which allows us to create evidence of our completed compliance obligations as measureable tasks.
The product being www.nowcomplaint.com which we use to create evidence of compliance for;
- incident clarification and reporting
- training material
- employee policies
- employee portal and notification
The second product being www.serviceleader.com.au which we are using to manage
- logging and tracking field and factory jobs
- ordering materials for those jobs
- invoicing
Author Simon Vaughan marketing consultant at digitalblitz.com.au
